http://jasamanagement.com/wp-content/uploads/2015/06/manager.jpg Advice to new managers: 1. earn trust by giving it 2. hire for EQ, train for IQ 3. eat lunch with your team 4. tell people their work matters 5. be a player-coach 6. feedback in private, praise in public 7. in victory, lead from back 8. in crisis, lead from front 9. communicate intent https://cdn.moneycrashers.com/wp-content/uploads/2013/03/manager3.jpg