CHARACTERISTICS OF PROFESSIONALISM IN BUSINESS

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Professionalism implies more than dressing and behaving like a boss. It’s not even about your professional qualifications. It has to do with your conduct during business affairs. A professional should possess certain characteristics that would make him stand out.

*** SOME IMPORTANT CHARACTERISTIC EXPECTED OF A PROFESSIONAL BUSINESS PERSONNEL: 1 Appearance 2 Reliability 3 Accountability 4 Ethics 5 Demeanor 6 Maintaining Your Poise 7 Phone Etiquette 8 Competence 9 Written Correspondence 10 Organizational Skills *** ### DETAILS *** ### 1 APPEARANCE As a professional, you are expected to look responsible in dress code. Be neat in your appearance, because it matters especially to visitors coming to your company. It is often said that the way you dress is the way you’ll be address. Appearing responsible makes people treat you with respect. *** *** ### 2 RELIABILITY There are lots of expectations on a leader of any organization; when a leader gives excuses on almost everything, such is not a reliable leader. As a leader, you should have a first-hand information and knowledge about processes in your company. You should promptly respond and timely follow through your promises. *** *** ### 3 ACCOUNTABILITY As a leader, all that you do should be made known to your organization and you should be as transparent as possible. Take responsibility for your mistakes and try to solve them without casting blames on fellow colleagues. *** *** ### 4 ETHICS As much as it is humanly possible, try and adhere strictly to the code of conduct of your establishment. Ensure to display ethical behaviour at all times, even if your establishment does not have code of conduct. *** *** ### 5 DEMEANOR A leader is expected to be polite; see and treat people as people, not as animals. Even in provocation, do well to keep calm and wisely address whatever the issue is. *** *** ### 6 MAINTAINING YOUR POISE As a leader, you should maintain your poise in all situations. Do not resolve to behave the same way others behave. Let your followers learn from you, the way you approach things, the way you speak and your reactions toward situations. *** *** ### 7 PHONE ETIQUETTE When on phone with a client, always identify yourself and your company fully. Tell your client your name, title and your company’s name. Avoid dominating every conversation; always give listening ears to who you’re on phone with. *** *** ### 8 COMPETENCE Your first point of call should be on your competence as a professional. Train and retrain yourself when necessary. Attend seminars and workshops to improve your skills. *** *** ### 9 WRITTEN CORRESPONDENCE Let your written correspondence be brief and points clearly indicated. Use polite and formal tone. *** *** ### 10 ORGANIZATIONAL SKILLS As a professional, when something is lacking, you should readily identify what it is. Let your work area should be neat and organized, and your briefcase should contain only the needed documents. *** *** ### REFERENCE: [Small Business](https://smallbusiness.chron.com) *** *** ***  designed by me *** ## Follow @drstarry for daily Business Tips ## Thanks for reading!  Credit to me